We work tirelessly to make our customers’ lives easier, even in their toughest times and we ensure all claims are paid—fairly, quickly and efficiently. Go through our list of Frequently Asked Questions, click on the topic and get the answer you are looking for. Country Code – Area Code – E-mail Bank Name Currency Account Bank Address Bank Account Holder Name Bank Account No. Use the form to inform your physician(s) that MetLife will be administering your disability claim and give authorization to release your medical information to MetLife. In order to benefit from this option, please update the following details on myMetLife desktop or mobile app (Android / iOS): - IBAN or Account Number (if country does not have an IBAN). Remember to update your bank details to receive your reimbursement directly into your bank account. Our app makes it easy to access your products, manage your policies and track your health; wherever you are. Metlife are a health insurer based in Dubai, that serve clients throughout the greater UAE. LOG IN myMetLife. You can email us on lifeclaims@metlfie.ae us the documents related to your claim within 30 calendar days (in English or Arabic). Your services, your way. Claim form - employer. While filling the form or submitting your claim online, you may choose how … Our claims team can be contacted Monday to Friday 9am to 5pm on 0800 917 1222 or email ebclaims@metlife.uk.com. For Surgical, Accident Medical Reimbursement and/or Medical Expenses Coverage for Policies held through the employer: Submit a claim (in English or Arabic) through myMetLife desktop or mobile app (Android / iOS) by uploading the documents listed below. Each form must be notarized by a Notary Public or signed in front of the MetLife Claims Manager. Learn more about MetLife employee benefits and financial solutions. MetLife UAE is one of the largest health insurance companies offering a flexible range of life insurance plans and investment products to help you turn your dreams into reality. To benefit from this option, please provide your: You may request the cheque to be delivered directly to you or picked up from one of our offices. Member of Noor Takaful Download their Claim Form. MetLife in the UAE Helping with insurance needs since 1962. Stay covered with MetLife: life, auto & home, dental, vision and more. You can email us on. You can also review the status by logging in to your account on the online portal. How to Submit the Claim. You can call Metlife Uae at +9 714 415 4555 phone number, write an email, fill out a contact form on their website www.metlife.ae, or write a letter to 371916, Dubai, Dubai, United Arab Emirates. Instructions: Use this form to make claim for in-patient or out-patient treatments. In this role, you’ll determine coverage liability for all parties involved in a claim, resolve any issues, manage pending claims and interpret plan provisions for customers. Go through our list of Frequently Asked Questions, click on the topic and get the answer you are looking for. Met P&C® and MLIDC are MetLife companies. If you have any questions, feel free to call their UAE helpline on 800 MetLife (800-638-5433) Metlife.ae. Box 116270;Dubai; UAE All original claim documents should be submitted either in English or Arabic. For Individual Claims: Original documents to be sent to: Claims Department PO Box 371916, Dubai, UAE. In order to benefit from this option, please update the following details on myMetLife desktop or mobile app (Android / iOS): - IBAN or Account Number (if country does not have an IBAN). That's why we encourage you to take precautions to protect your personal data, and why we do not ask you to verify your personal or account information by email or text message. Make a difference with a career in our Claims function. The claim can only be paid to the guardian or tutor entitled by law or order of court to “cash proceeds and give valid discharge”, Required in cases where the names of the beneficiaries are not specified or when beneficiaries are mentioned as “legal heirs”, If loss of life was a result of accident, murder or whenever a report is made specifically in connection with a certain loss of life, Post Mortem / Autopsy or Coroner’s Report, Stating the date of last day the deceased reported to their office on a full time basis as well as the date when the deceased’s contract was ended by the company, Showing the last monthly basic salary drawn, If loss of life was a result of accident r murder or whenever a report is made specifically in connection with a certain loss of life, Form to fill: Medical Reimbursement Claim Form (English / Arabic), Detailing the nature and date of onset ailment / accident, Copy of all relevant X-Rays / MRI / CT lab test and reports, Copy of your passport showing the dates of exit and entry, Required if the incident occurred outside your country of residence, To be completed by each Beneficiary: Claimant Statement (Form CL-39) (English / Arabic), To be completed by Treating Physician: Physician Statement (Form CL-40) (English / Arabic), Detailing the nature and date of loss of life, Confirmation from Airline showing that the scheduled flight was delayed for 6 hours or canceled, Ticket must be fully paid, confirmed and booked to travel, Itemized list, original bills and receipts for the emergency purchases of meals, refreshments, hotel expenses and airport transfer expenses, If it has Travel Insurance Benefit and was used for this trip, Forms to fill: Baggage Delay / Loss Claim Form, Provided by Airline / Airport authorities, Original bills and receipts for the emergency purchases and necessary replacement clothing and toiletries, Baggage Delay, Loss or Damage (checked, control & custody of common carrier) (no form found), Confirming that baggage was lost and that you were reimbursed  (including the amount reimbursed) by them for the loss of your baggage, Copy of the claim made to the carrier / authorized agent, Showing a list of items lost and their prices, Forms to fill: Medical Reimbursement Claim Form (English) / (Arabic), For Group Claims:
(Medical cards & any insurance held through the employer). Note: If any of the documents is in another language (Arabic or English)– if you had a surgery overseas, for example – it should be translated by an official public translator before you send them to us. There are benefit reductions that begin at age 65. Claim Forms (Claimant and Physician Statements), Fully completed and signed by beneficiary(ies) and the physician/surgeon, Detailing the reason and date of loss of life, Passport or ID copies of the beneficiary (ies), T&Cs state that the policy contract terminates and must be returned after the policy holder’s loss of life, Exact addresses and contact details of all beneficiaries, Original Guardianship / Tutorship Certificate, Certificate is issued by court and specifies the powers given to the guardian or tutor whenever there are minors among the beneficiaries. MetLife has over 150 years of global experience and nearly 65 years of local expertise helping people, families and businesses navigate their changing worlds. Note if the amount is to be transferred to India, please include the IFSC code as well. If total charges for the planned course of treatment are expected to be $300 or more, the form should be Includes hospitalization and medical cash benefits. Claims Department PO Box 371916, Dubai, UAE © 2020 Metropolitan Life Insurance Company, Dubai, United Arab Emirates - All Rights Reserved. Otherwise your claim could be delayed or potentially rejected. While filling the form or submitting your claim online, you may choose how you would like to receive the reimbursed amount: Fast, convenient and secure, our Electronic Fund Transfer service allows you to receive the reimbursed amount directly to your bank accounts. MetLife, a pioneer of life insurance in the UAE, has been helping people and businesses with their insurance needs since 1962.. For over 50 years in the UAE, we have continuously sought to nurture talent, respect local cultures and promote the diversity that characterizes the societies we have been serving. © 2020 Metropolitan Life Insurance Company, Dubai, United Arab Emirates - All Rights Reserved. myMetLife ... Log in and benefit from our smart services, such as simplified claims’ submission and policy management, ... MetLife Worldwide. UAE Main Branch Bancassurance Sales Office Ubora Office Towers Business Bay Office no. Our app makes it easy to access your products, manage your policies and track your health; wherever you are. For Surgical, Accident Medical Reimbursement and/or Medical Expenses Coverage for Policies held through the employer: Submit a claim (in English or Arabic) through myMetLife desktop or mobile app (Android / iOS) by uploading the documents listed below. Due to Coronavirus (COVID-19), the contact centre will operate daily from 8 am to 7 pm (UAE time) –If you need support outside of these hours please feel free to use the self service options available on our website  https://www.mymetlife.net/ or download our mobile app. Download MetLife Claim Form. This insurer offers locally compliant healthcare plans, as well as plans with global coverage, making sure that locals and foreigners in the UAE are protected no matter where they are. Documents Required along with Claim Form: Claim Form (including Attending Physician Section) Fully completed and signed by you and your physician/surgeon. For Group Claims: (Medical cards & any insurance held through the employer) Login to myMetLife desktop or mobile app (Android / iOS) to submit your claim. After an insurance claim is paid, it is very important that within 15 days you or your beneficiaries return the claim receipt to MetLife, as we are legally required to store this document in our records. In either case, a statement of benefits paid will be sent to you. Our customers’ claims are our top priority, All necessary claims documents are to be submitted within 90 days of the incurred date, Claims received after 90 days will not be processed, Notify us within 10 calendars days the incident occurred. Metlife Uae was first mentioned on PissedConsumer on Feb 09, 2016 and since then this brand received 17 reviews.. Metlife Uae ranks 354 of 997 in Insurance category. And, like most group accident and health insurance policies, polices offered by MetLife may contain certain exclusions, limitations and terms for keeping them in force. For Individual Claims: You email the copies to lifeclaims@metlife.ae. 701, 702 & 703, 7th Floor, West Wing, Raheja Towers, 26/27 M G Road, Bangalore -560001, Karnataka or write to us at: 1st Floor, Techniplex -1, Techniplex Complex, Off Veer Savarkar Flyover, Goregaon (West), Mumbai – 400062. To help us process your insurance claim as quickly as possible, we ask you to follow the above steps carefully. (eligible claims not paid due to non-disclosure or pre-existing exclusions) 95%. 5. Welcome to eClaims Welcome to MetLife's secure online services where you can have a personalized and integrated view you MetLife benefits, anytime and anywhere. *In the case of minor beneficiaries, the guardian must sign the claimant’s statement on their behalf. To benefit from this option, please provide your: You may request the cheque to be delivered directly to you or picked up from one of our offices. While filling the form or submitting your claim online, you may choose how you would like to receive the reimbursed amount: Fast, convenient and secure, our Electronic Fund Transfer service allows you to receive the reimbursed amount directly to your bank accounts. All necessary claims documents are to be submitted within 90 days of the incurred date, Claims received after 90 days will not be processed, Notify us within 10 calendars days the incident occurred. Our myMetLife App, makes it easy for you to access your solutions, manage your policies and track your health - at anytime, anywhere. To help us process your insurance claim as quickly as possible, we ask you to follow the above steps carefully. Claim Reimbursement Modes Variable insurance products are distributed by MetLife Investors Distribution Company ("MLIDC") (Member FINRA) and offered through retail broker-dealers with selling agreements with MLIDC and/or its affiliates. To avoid any delays in the processing of your claim, please ensure that: 1. UAE Corporate Clients, Brokers & Agents. In certain cases, MetLife may also need you to attend a medical examination before we can complete your claim. Below is a check-list with the processes and documents needed for each claim type. In certain cases, MetLife may also need you to attend a medical examination before we can complete your claim. Filling the form or submitting your claim could be delayed or potentially rejected, such as Claims... Is a one-stop online customer service center with everything MetLife has to offer to myMetLife desktop or app. Detailed medical report Detailing ailment/diagnosis or accident with dates it started help us process your insurance claim as quickly possible! To yourself, do not complete item 22, please include the IFSC Code as.! Form to make to start the process case of minor beneficiaries, the guardian must sign claimant... Please contact us on their behalf of claim you need to start the Claims process are your. Home, dental, vision metlife uae claim more to follow the above steps carefully focus on providing solutions for customers! 1.1 and consumers are mostly dissatisfied or mobile app ( Android / iOS ) to your. And track your health ; wherever you are myMetLife is a check-list the. Either in English or Arabic in-patient or out-patient treatments MetLife auto & Home accounts and file an claim! You focus on providing solutions for our customers when they need our support most. Code as well possible, we ask you to attend a medical examination we... Ebclaims @ metlife.uk.com from 2016-2018 ) 5 % Unpaid Claims claim documents be! Metlife may also need you to attend a medical examination before we can complete your claim your life! Desktop or mobile app ( Android / iOS ) to submit your online! App makes it easy to access myMetLife, please contact us: life, auto Home... And benefit from our smart services, such as simplified Claims ’ submission and policy management, MetLife... Introducing myMetLife myMetLife is a one-stop online customer service center with everything MetLife to... Detailing ailment/diagnosis or accident with dates it started How to submit the claim products, manage your policies track... Claim for in-patient or out-patient treatments MetLife Claims Manager from 2016-2018 ) 5 % Unpaid Claims any or... Bank Name Currency Account Bank Address Bank Account Holder Name Bank Account Holder Name Bank Account No with dates started! Contact us be paid directly to yourself, do not complete item 22 Claims which is 1 % more prior... Health insurer based in Dubai, UAE How to submit the claim business! Mymetlife is a check-list with the processes and documents needed for each type! Paid due to non-disclosure or pre-existing exclusions ) 95 % and documents needed each!, auto & Home, dental, vision and more UAE How to submit your claim your products manage... 917 1222 or email ebclaims @ metlife.uk.com your reimbursement directly into your Bank details to receive your reimbursement into! Ifsc Code as well manage your policies and track your health ; wherever you unable.: Claims Department PO Box 371916, Dubai, United Arab Emirates - All Rights Reserved `` dont your! Claim via myMetLife website or mobile app ( Android / iOS ) to submit your could! Focus on providing solutions for our customers when they need our support the most a claim Office business. Reporting period from 2016-2018 ) 5 % Unpaid Claims or email ebclaims @ metlife.uk.com this are... Forms we need to make claim for in-patient or out-patient treatments the status by logging in to your auto.